Your AI Workforce,
ready to grow local businesses
Nexadeck’s AI-powered chatbots and voice agents automate customer interactions, eliminate wait times, and scale your business—no coding required. Build your AI workforce and let intelligent agents handle calls, chats, and support while you focus on growth.
Trusted already by 1.2k+
Nexadeck
How it Works
Why Leading Businesses Choose Nexadeck
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Features
Capture more leads
Book more appointments. Engage customers 24/7.
Deploy intelligent AI voice agents and chatbots that work around the clock, delivering instant responses with human-like conversations. Whether it’s inbound support or outbound sales, your AI workforce handles customer interactions seamlessly across every channel—phone calls, SMS, WhatsApp, live chat, and more.
- Lightning-fast response times with zero latency
- Natural language processing for human-like interactions
- Multilingual support in 50+ languages
- Handles unlimited concurrent conversations
Features
Seamless Omnichannel Integration
One Platform, Every Customer Touchpoint
Connect Nexadeck across all your communication channels and business tools. Deliver consistent, personalized experiences whether customers reach you via phone, text, social media, or your website.
- Native integrations with HubSpot, Salesforce, Zoho, GoHighLevel
- WhatsApp, SMS, Facebook Messenger, Instagram DM support
- Google Calendar, Outlook, and scheduling tool connectivity
- Custom API integrations for unlimited flexibility
Features
Zero-Code Setup & Training
Launch Your AI Agents in Minutes, Not Months
No technical expertise required. Simply upload your knowledge base, FAQs, or existing content, and watch as Nexadeck trains intelligent agents that understand your business context, policies, and customer needs.
- Drag-and-drop interface for easy agent creation
- Upload documents, websites, PDFs, or paste text
- AI learns your brand voice and communication style
- Instant deployment across all channels
Features
Intelligent Automation & Workflows
From Routine Tasks to Complex Problem-Solving
Automate entire customer journey workflows with intelligent routing, task prioritization, and seamless handoffs. Let AI handle routine inquiries while escalating complex issues to your human team with full context and conversation history.
- Smart ticket categorization and prioritization
- Automated appointment scheduling and reminders
- CRM data synchronization in real-time
- Custom workflow triggers and actions
Build Your Own AI Workforce
Scale Operations Without Scaling Headcount
Create specialized AI employees tailored to your business needs. From receptionists capturing leads to support specialists resolving issues, build an intelligent workforce that operates autonomously, learns continuously, and delivers results 24/7.
How it Works
Transform Every Customer Interaction Across Industries
Healthcare & Medical Practices
Streamline Patient Care with AI-Powered Support
- Appointment Scheduling: Automated booking, rescheduling, and reminders
- Patient FAQs: Instant answers about services, insurance, and procedures
- Prescription Refills: Process refill requests and route to pharmacies
- Telehealth Check-ins: Pre-appointment screenings and post-visit follow-ups
- Emergency Triage: Assess urgency and direct to appropriate care
Results: 70% reduction in phone wait times, 50% fewer missed appointments
Deliver Exceptional Shopping Experiences 24/7
- Product Recommendations: Personalized suggestions based on preferences
- Order Tracking: Real-time shipment updates and delivery notifications
- Returns & Exchanges: Automated processing and label generation
- Inventory Inquiries: Check stock availability across locations
- Cart Abandonment Recovery: Proactive outreach to complete purchases
Results: 35% increase in conversion rates, 60% reduction in support tickets
Never Miss a Property Inquiry Again
- Property Information: Instant details on listings, pricing, and availability
- Tour Scheduling: Automated viewing appointments with agents
- Lead Qualification: Screen prospects based on budget and preferences
- Document Collection: Gather required paperwork from buyers/renters
- Market Updates: Automated alerts for new listings and price changes
Results: 3x more qualified leads, 45% faster sales cycles
Secure, Compliant Customer Service at Scale
- Policy Inquiries: Instant answers about coverage and benefits
- Claims Processing: Guide customers through submission process
- Payment Reminders: Automated billing notifications and payment collection
- Account Support: Balance inquiries, transaction history, and statements
- Fraud Alerts: Immediate notification and response coordination
Results: 50% reduction in call center costs, 90% customer satisfaction
Enhance Guest Experiences with Instant Service
- Reservation Management: Table bookings, modifications, and confirmations
- Menu Information: Dietary restrictions, ingredients, and recommendations
- Catering Inquiries: Event planning and custom menu creation
- Guest Services: Room service, amenities, and concierge support
- Feedback Collection: Post-visit surveys and review requests
Results: 40% increase in reservations, 25% higher review ratings
Automate Prospecting and Close More Deals
- Lead Qualification: Automatically score and nurture prospects
- Appointment Setting: Schedule demos and sales calls
- Follow-up Campaigns: Persistent, personalized outreach
- Product Launch Announcements: Targeted promotional campaigns
- Re-engagement: Win back dormant customers
Results: 300% increase in qualified leads, 2x sales team productivity
Proactive Engagement That Builds Loyalty
- Onboarding Sequences: Guide new customers through setup
- Usage Check-ins: Ensure customers maximize product value
- Renewal Reminders: Timely subscription and contract notifications
- Upsell Opportunities: Identify and act on expansion possibilities
- Satisfaction Surveys: Collect NPS and feedback systematically
Results: 85% retention rates, 30% increase in customer lifetime value
Respectful, Effective Financial Communications
- Payment Reminders: Friendly notifications before due dates
- Past Due Notices: Automated escalation sequences
- Payment Plan Setup: Offer flexible repayment options
- Settlement Negotiations: Guide customers through resolution
- Compliance Tracking: Maintain regulatory requirements
Results: 45% improvement in collection rates, 60% reduction in dispute escalations
Gather Actionable Customer Intelligence
- Product Feedback: Collect detailed insights on features and satisfaction
- Market Analysis: Understand customer needs and preferences
- Event Invitations: Promote webinars, demos, and conferences
- Beta Testing Recruitment: Identify and enroll early adopters
- Win/Loss Analysis: Understand why deals closed or failed
Results: 10x higher survey completion rates, richer qualitative data
Keep Customers Informed Every Step
- Shipping Confirmations: Instant order dispatch notifications
- Delivery Updates: Real-time tracking and ETA communications
- Delivery Exceptions: Proactive alerts for delays or issues
- Delivery Confirmations: Post-delivery satisfaction checks
- Returns Coordination: Streamline reverse logistics
Results: 70% reduction in “where’s my order” inquiries, improved delivery satisfaction
How it works
How Nexadeck works
01.
Train Your AI on Your Data- Accurate and Effortless
Upload your data or FAQs to train your AI Agent. It quickly learns your business to deliver precise, accurate, personalized replies.
02.
Set Up Your AI Agent – No Coding Needed
Create your AI agent effortlessly—no coding needed. Customize its design and features to fit your business.
03.
Integrate Seamlessly with Your Tool and Data source
Connect your AI agent to your CRM, support tools, and channels like WhatsApp or live chat—unifying all customer interactions.
04.
Automate Customer Interactions & Workflows
Let your AI handle inquiries, support, and workflows—freeing your team to focus on what matters most while boosting efficiency.
Integrations
Unlimited Power with Complete Customization
Easily integrate Insighto AI into your workflow—CRMs, messaging, scheduling, and support tools. Our open architecture ensures seamless compatibility, flexibility, and scalability.
The ultimate communication hub for local businesses
Manage all customer communication from one place with these integrations.
Phone calls
Answer phone calls with AI and send texts for missed calls.
SMS
Send and respond to SMS messages.
Any website
Respond to enquiries submitted on your clients’ websites.
Respond to WhatsApp with AI.
Respond to emails.
Respond to messages from Facebook.
Respond to messages from Instagram.
Testimonials
Real Results, Real Voices
We were missing leads after hours. NexaDeck’s AI voice receptionist and BDC agents fixed that instantly. Calls are answered professionally, appointments are booked accurately, and our sales team only speaks to qualified leads now.
James Carter
Their real estate VAs handle follow-ups, lead qualification, and appointment booking flawlessly. It feels like having an in-house ISA team without the overhead. Our response time and conversion rates improved noticeably.
Sarah Mitchell
What impressed me most was their healthcare knowledge. The VAs understand medical workflows, eligibility checks, AR follow-ups, and claim handling. NexaDeck feels like a true extension of our clinic, not an outsourced vendor.
Dr. Andrew Wilson
Tenant inquiries, maintenance requests, and leasing questions are now handled efficiently. NexaDeck’s real estate and property management VAs reduced stress for our internal team and improved tenant satisfaction.
Laura Bennett
The AI chat handles repetitive questions, while human agents step in when needed. That balance helped us maintain excellent customer experience while controlling costs. Reporting and transparency are also very solid.
Ryan Collins
We use NexaDeck for appointment scheduling, eligibility verification, and front-desk overflow. Their HIPAA-compliant processes and trained medical staff give us confidence, especially during high patient volume.
Mark Henderson
Speed matters in real estate, and NexaDeck delivers. Their agents respond fast, qualify leads properly, and book appointments directly into our calendar. It’s helped our agents focus on closing instead of chasing leads.
Jessica Moore
FAQ
Frequently Asked Questions
Explore our frequently asked questions to learn more about NexaDeck’s features, integration, use-cases, capabilities, and more.
What is Nexadeck?
Nexadeck is an advanced AI communication platform that automates customer engagement across phone calls, Web chat, SMS, WhatsApp, Facebook, Instagram and live chat. Our intelligent system reduces response times, ensures consistent service quality, and enables businesses to scale customer interactions efficiently without proportionally increasing headcount.
Do you provide live human agents as well?
Yes—in addition to AI automation, Nexadeck offers professional live agents for chat, virtual reception, sales support, and specialized services. We provide flexible pay-per-minute billing or competitive hourly rates starting at just $8 USD/hour, allowing you to combine AI efficiency with human expertise where it matters most.
How does Nexadeck work?
Our AI agents autonomously manage inbound and outbound conversations by interpreting user intent, responding in real time with contextually relevant information, and intelligently escalating complex issues to human support when needed. This delivers 24/7 coverage with minimal manual intervention while maintaining high-quality customer experiences.
Can Nexadeck make and receive phone calls?
Yes—Nexadeck provides full bidirectional voice capabilities for both inbound and outbound calling. Our AI voice agents intelligently interpret caller needs, engage in natural conversations, resolve queries efficiently, and seamlessly route to human agents when specialized support is required.
Does Nexadeck support multiple languages?
Absolutely. Nexadeck supports over 50 languages with accurate recognition of diverse accents and regional dialects. Our AI delivers culturally sensitive, naturally localized conversations that feel native to each customer—enabling truly global communication from a single unified platform.
Can Nexadeck integrate with my existing CRM and business tools?
Yes—Nexadeck integrates seamlessly with leading platforms including GoHighLevel, HubSpot, Zoho, Salesforce, Pipedrive, and many others. All conversations, leads, and customer data automatically sync into your existing workflows in real time, eliminating manual entry and ensuring complete data consistency across your tech stack.
Is the AI customizable to match my brand identity?
Yes—Nexadeck offers comprehensive white-label customization, allowing you to personalize voice characteristics, conversational tone, personality traits, response patterns, visual branding, and even custom domains. Every customer interaction authentically reflects your brand identity and delivers a cohesive, on-brand experience across all touchpoints.
Does Nexadeck support both chat and phone calls, or just one channel?
Yes—Nexadeck is a unified omnichannel platform supporting AI chatbots, voice agents, SMS, WhatsApp, Facebook Messenger, Instagram DMs, email, and live chat—all from one centralized dashboard. This ensures consistent service quality, unified customer context, and seamless conversation continuity regardless of how customers reach you.