Your Always-On Front Desk.
Every Call Answered.
Every Chat Engaged.
Meet NexaDeck’s AI Receptionist — your always-on Voice and Chat Assistant that connects seamlessly across your website, phone lines, and messaging channels. It instantly greets visitors, qualifies leads, books appointments, and answers common questions — ensuring your business never misses a call, chat, or client.
Powered by cutting-edge conversational intelligence, NexaDeck’s AI Receptionist delivers human-like conversations that drive real results — from first contact to confirmed appointment.
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Meet Your 24/7 AI Receptionist — Voice & Chat Combined
Always on. Always accurate. Always engaging.
NexaDeck’s AI Receptionist is your intelligent front desk assistant, available 24/7 across calls, live chat, and web conversations. It greets every caller and visitor with a natural, human-like tone — capturing leads, answering questions, scheduling appointments, and even conducting surveys — anytime, anywhere.
Powered by your business data, it delivers personalized, context-aware responses that make every interaction feel human and helpful. As part of NexaDeck’s AI Workforce, it streamlines communication, keeps your operations organized, and helps your team focus on what really matters — growing your business.
Out of the Box, NexaDeck’s AI Receptionist Can
- Engage website visitors and answer calls.
- Use business data for fast and accurate responses 24/7.
- Capture leads directly into Nexadeck's CRM for easy follow-up.
- Schedule appointments and follow up via SMS.
Engage every lead instantly with AI voice and chat
AI Receptionist connects with leads the moment they reach out—by voice or chat on SMS, WhatsApp, and more. It responds 24/7 in multiple languages and can answer questions, book appointments, or guide the conversation using your custom knowledge.
Fast, consistent responses build trust, keep leads engaged, and help you win more business.
Extend your AI with powerful Custom Capabilities
Custom Capabilities let you teach AI Receptionist how to take action—not just chat. Combine clear instructions (a prompt) with an external API to create a new skill, like checking inventory, scheduling appointments, or pulling order status.
Once set up, your AI gathers the right info, calls the API, and delivers accurate answers in real time.
Centralize every conversation — and never miss a lead
Bring phone calls, SMS, WhatsApp, web chat, Facebook and Instagram into one shared inbox. AI Receptionist responds instantly across channels, keeps leads engaged, and hands off seamlessly to your team when needed.
With full visibility into every interaction, you can collaborate, respond faster, and convert more leads.
Why Choose NexaDeck as Your AI Receptionist?
A traditional receptionist comes with limitations – fixed hours, rising costs and scalability issues. An AI receptionist eliminates these challenges while offering much more.
How it works
How it works
Add Data Sources
Integrate your CRM, customer data, and business communication tools to provide necessary information for your AI receptionist
01
Create AI Assistants
02
Connect Data Sources & CRM Tools to Assistant
Link your CRM, appointment booking software, and other business tools to enable seamless data flow and automate scheduling.
03
Connect Your Phone Number & Start
04
Integrations
Ai That Works With Your System
Our AI agents seamlessly integrate with over 1000 tools. With essential integrations with your CRM, helpdesk, communication tools, and several platforms via Zapier, maximize operational efficiency with one cohesive system.
Testimonials
Real Results, Real Voices
We were missing leads after hours. NexaDeck’s AI voice receptionist and BDC agents fixed that instantly. Calls are answered professionally, appointments are booked accurately, and our sales team only speaks to qualified leads now.
James Carter
Their real estate VAs handle follow-ups, lead qualification, and appointment booking flawlessly. It feels like having an in-house ISA team without the overhead. Our response time and conversion rates improved noticeably.
Sarah Mitchell
What impressed me most was their healthcare knowledge. The VAs understand medical workflows, eligibility checks, AR follow-ups, and claim handling. NexaDeck feels like a true extension of our clinic, not an outsourced vendor.
Dr. Andrew Wilson
Tenant inquiries, maintenance requests, and leasing questions are now handled efficiently. NexaDeck’s real estate and property management VAs reduced stress for our internal team and improved tenant satisfaction.
Laura Bennett
The AI chat handles repetitive questions, while human agents step in when needed. That balance helped us maintain excellent customer experience while controlling costs. Reporting and transparency are also very solid.
Ryan Collins
We use NexaDeck for appointment scheduling, eligibility verification, and front-desk overflow. Their HIPAA-compliant processes and trained medical staff give us confidence, especially during high patient volume.
Mark Henderson
Speed matters in real estate, and NexaDeck delivers. Their agents respond fast, qualify leads properly, and book appointments directly into our calendar. It’s helped our agents focus on closing instead of chasing leads.
Jessica Moore
FAQ
Frequently Asked Questions
Explore our frequently asked questions to learn more about NexaDeck’s features, integration, use-cases, capabilities, and more.
What is Nexadeck’s AI Receptionist?
NexaDecks AI Receptionist is an advanced AI-powered solution that answers calls, schedules appointments, routes inquiries, and engages with customers 24/7—without the need for a human receptionist.
How is an AI Receptionist different from a virtual receptionist?
Unlike virtual receptionists who work in shifts and may cause delays, AI Receptionists operate 24/7, handle multiple calls simultaneously, and ensure consistent accuracy with no human errors.
Does the AI Receptionist require coding knowledge to set up?
No, NexaDeck’s AI Receptionist is a no-code solution. It can be set up in minutes with an intuitive, user-friendly interface.
Can the AI Receptionist handle multiple calls at once?
Yes, AI Receptionist can manage unlimited simultaneous calls, eliminating wait times and ensuring no customer is ever put on hold.
Can it integrate with my existing CRM and booking system?
Absolutely. The AI Receptionist seamlessly connects with CRMs, scheduling tools, and other business platforms to automate workflows and data updates.
Does it support multiple languages?
Yes, it supports over 50 languages and adapts to different accents and dialects, ensuring smooth communication for diverse customer bases.
Can it filter spam and scam calls?
Yes, AI Receptionist intelligently detects and blocks robocalls, telemarketers, and fraudulent calls, ensuring only genuine customer interactions.
Does it send automated follow-ups and reminders?
Yes, it can send appointment confirmations, reminders, and follow-up messages to ensure better customer engagement and retention.
Can I customize the AI’s responses and voice?
Yes, you can tailor the conversation flow, responses, and voice to match your brand’s tone and requirements. It can even clone a familiar voice for a more personalized experience.