Capture more leads.
Book more appointments.
Engage customers 24/7.
NexaDeck’s Ai Voice is your 24/7 assistant, built to connect across Web chat & Phones. It captures leads, books appointments, and responds instantly, so no opportunity is missed.
With AI driving a 372% increase in lead-to-revenue conversion, you’ll deliver faster replies, higher conversions, and stronger customer engagement—all from one place.
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Meet your 24/7 AI Voice Workforce
Nexadeck’s AI Voice Agents work around the clock, a smart voice that greets every caller and website visitor, captures leads, answers questions, conduct surveys and books appointments any time of day.
It uses your business data to deliver accurate, personalized responses and handles routine tasks like scheduling and follow-up. As part of NexaDeck’s AI Workforce, it helps your team stay efficient, organized, and focused on closing more deals.
Out of the box, AI Voice can
- Engage website visitors and answer calls.
- Use business data for fast and accurate responses 24/7.
- Detect conversation intent and respond intelligently in real time
- Qualify leads and capture information directly into your CRM, Schedule appointments and follow up via SMS.
- Dynamic Call Routing for Seamless Scalability
- Conduct surveys and gather customer feedback systematically
successful intent recognition
lower average handling time (AHT)
queries self-served
increase in CSAT
AI that listens, understands, and empowers
Dynamic Call Routing for Seamless Scalability
With multilingual support, our AI voice agents can accurately recognize and process spoken language, including various accents, dialects, and speech patterns with real-time translation.
Leverage NexaDeck’s intelligent call routing based on customer queries, sending calls to the appropriate department (another bot) or live agents only when necessary.
Why Choose NexaDeck for AI Phone Call System
Transform your customer communications with NexaDeck’s cutting-edge AI phone calling technology. Our solutions are designed to enhance efficiency, deliver seamless customer experiences, and drive business growth – all while staying adaptable to your unique needs.
What Changes with NexaDeck Voice Ai?
Adopting NexaDeck Voice AI isn’t just a tech upgrade — it’s a complete shift in how your business communicates. Here’s a quick before-and-after look at the real impact Insighto makes on your daily operations:
Before Nexadeck
- Missed customer calls after hours
- Agents juggling repetitive queries
- Long wait times frustrate customers
- Limited reach with English-only staff
- No data on call quality or intent
- Hiring / training = costly, time - consuming
- Manual appointment scheduling chaos
- CRM disconnected from call logs
After Nexadeck
- AI agents answer 24/7 - never miss a lead
- AI handles FAQs, routes complex cases
- Instant responses with personalized tone
- Multilingual AI expands your audience
- Every call = insights + trend analysis
- Scalable AI with no burnout or training breaks
- AI schedules, confirms and remind automatically
- Seamless CRM sync with real-time updates
From Conversation to CRM: Nexadeck's AI Phone Call Journey
Turn Data into Dialogue with a smart, behavior-driven voice workflow.
Use cases
Transform Patient Calls into Seamless Experiences
- Smart Appointment Scheduling: Voice AI books, reschedules, and confirms appointments in real time.
- Instant Patient Assistance: Answers FAQs about doctors, insurance, and procedures 24/7.
- Telehealth Check-ins: Conducts pre-screening and post-visit calls automatically, enhancing patient care.
Results: 70% shorter wait times • 50% fewer missed appointments
Voice AI That Builds Trust and Compliance
- Policy Inquiries: Handles customer questions on coverage and benefits.
- Claims Guidance: Walks clients through claim submissions step by step.
Results: 50% lower call center costs • 90% customer satisfaction
Turn Every Call into a Qualified Lead
- Property Info On-Demand: Provides instant details about listings and pricing.
- Automated Tour Scheduling: Books and confirms property viewings 24/7.
- Lead Qualification: Gathers buyer/renter preferences and filters serious prospects.
Results: 3x more qualified leads • 45% faster deal closures
Delight Every Guest with Instant Voice Service
- Reservation Management: Books, modifies, or confirms tables and rooms instantly.
- Menu & Service Info: Shares ingredients, allergens, and recommendations.
- Event & Catering Requests: Handles inquiries and bookings automatically.
- Feedback & Reviews: Follows up for post-visit ratings and feedback.
Results: 40% more reservations • 25% higher guest ratings
Proactive Voice AI That Keeps Customers Loyal
- Collect real-time feedback through satisfaction surveys.
- Improve engagement with AI-driven insights.
Results: 85% retention • 30% higher lifetime value
- Identify potential clients and screen prospects.
- Automate outreach for better conversions.
Results: 3x more qualified leads • 2x sales productivity
- Automate debt collection and repayment reminders.
- Enhance recovery rates with AI-driven follow-ups.
Results: 50% lower call center costs • 90% customer satisfaction
- Provide shipment tracking and delivery updates.
- Notify customers about order status in real time.
70% fewer “where’s my order” calls • Higher delivery satisfaction
Integrations
Ai That Works With Your System
Our AI agents seamlessly integrate with over 1000 tools. With essential integrations with your CRM, helpdesk, communication tools, and several platforms via Zapier, maximize operational efficiency with one cohesive system.
Testimonials
Real Results, Real Voices
We were missing leads after hours. NexaDeck’s AI voice receptionist and BDC agents fixed that instantly. Calls are answered professionally, appointments are booked accurately, and our sales team only speaks to qualified leads now.
James Carter
Their real estate VAs handle follow-ups, lead qualification, and appointment booking flawlessly. It feels like having an in-house ISA team without the overhead. Our response time and conversion rates improved noticeably.
Sarah Mitchell
What impressed me most was their healthcare knowledge. The VAs understand medical workflows, eligibility checks, AR follow-ups, and claim handling. NexaDeck feels like a true extension of our clinic, not an outsourced vendor.
Dr. Andrew Wilson
Tenant inquiries, maintenance requests, and leasing questions are now handled efficiently. NexaDeck’s real estate and property management VAs reduced stress for our internal team and improved tenant satisfaction.
Laura Bennett
The AI chat handles repetitive questions, while human agents step in when needed. That balance helped us maintain excellent customer experience while controlling costs. Reporting and transparency are also very solid.
Ryan Collins
We use NexaDeck for appointment scheduling, eligibility verification, and front-desk overflow. Their HIPAA-compliant processes and trained medical staff give us confidence, especially during high patient volume.
Mark Henderson
Speed matters in real estate, and NexaDeck delivers. Their agents respond fast, qualify leads properly, and book appointments directly into our calendar. It’s helped our agents focus on closing instead of chasing leads.
Jessica Moore
FAQ
Frequently Asked Questions
Explore our frequently asked questions to learn more about NexaDeck’s features, integration, use-cases, capabilities, and more.
What is NexaDeck’s AI Voice Agent, and how is it different from traditional IVR systems?
NexaDeck’sAI voice agent uses advanced technologies like Natural Language Processing (NLP) and speech recognition to deliver intelligent, conversational interactions. Unlike traditional IVR systems, which rely on pre-defined menus, these voice agents understand context, intent, and natural speech patterns, enabling human-like and dynamic communication.
Can NexaDeck clone a specific voice for my AI voice agent?
Yes, NexaDeck custom trainable voice feature allows you to clone specific voices, including your own or a brand voice, for your AI voice agent. This ensures consistent and personalized interactions with your customers.
Can NexaDeck’s AI voice agent handle industry-specific vocabulary?
Yes, NexaDecks’s AI voice agent can be trained on industry-specific terminology. It can understand and respond effectively to niche queries in fields like healthcare, finance, or technology.
How does NexaDeck AI voice agent support multilingual interactions?
Our voice agents support over 50 languages, with real-time translation capabilities and adaptability to accents and dialects, ensuring smooth communication across diverse regions.